Barber Stop Zone

Cancellation policy

Your appointments and convenience are of high importance to us. We understand that at times unexpected circumstances may require schedule adjustments. We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we respectfully require that you provide at least a 12 hours notice if you need to reschedule or cancel an appointment.

We ask you to understand that when you forget your appointment or fail to cancel with enough notice in advance, we miss out on an opportunity to fill that time slot, and our standby clients miss the chance to receive our services.

You can cancel or reschedule an appointment by calling at 26262220.

In the event of no-show and non-cancellation, compensation in the amount of the reserved service will be claimed at the next reservation. In case the customer has added a payment method and the reservation is not canceled or the customer does not show up, 100% of the amount of the reserved service will be charged to their card.

Should you arrive more than 15 min. late for your appointment, we cannot guarantee that we will provide the service. We will try our best to reschedule your appointment for another time that suits you.

The purpose of this cancellation policy is to enable us to inform our standby clients of any availability, keep our schedule filled, thus providing better service for each one of our established and future clients.